New digital integrated telephone system boosts performance

October sees the completion of the installation company-wide of our new digital telephone systems to further enhance the speed and efficiency of our sales offices.

Did you know we answer over 97% of telephone enquiries within 6 seconds, and our busiest branches are now handling up to 40 calls an hour? AND we now deal with enquiries quicker and more efficiently than ever before... and things will shortly become even better

Telephone recognition software will integrate with our email supplier and customer contact information to help retreive customer accounts quickly and without error.

Our staff will be able to answer, close or redirect calls at the click of a mouse button, and even fax or email customer special orders direct into our supplier network while talking to our customers on the phone

Now if we could only persuade our Bankers to install some.....